Privacy Policy

Effective Date: August 2025

At Madera, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you agree to the practices described below.

1. Information We Collect

We collect personal and usage information in two main ways:

  • Information You Provide: Includes your name, email, phone number, shipping/billing address, and any messages or files submitted through contact forms, quote requests, or during purchase processes.

  • Automatically Collected Data: Includes IP address, browser type, device information, referring URLs, pages visited, time spent on the site, and activity patterns collected through cookies, analytics tools, and log files.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and fulfill our services, including job quoting and order management

  • To respond to inquiries or customer support requests

  • To process payments or invoices

  • To send promotional communications

  • To improve our website and customer experience

  • To comply with legal, tax, or regulatory obligations

  • To detect and prevent fraud or security incidents

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service Providers: Such as payment processors, email service platforms, CRM systems, or cloud hosting providers who assist in operating our business. These parties are contractually obligated to protect your data.

  • Legal or Regulatory Entities: If required by law, subpoena, or to protect rights, safety, or property.

  • Joint Marketing or Co-Hosted Events: Only with your knowledge and consent.

4. Data Security

We implement commercially reasonable safeguards to protect your personal information, including encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100% secure. We encourage you to take care when sharing personal data online.

5. Your Choices & Rights

You have the right to:

  • Opt Out: You may unsubscribe from marketing emails at any time by clicking the link in the message.

  • Access or Correct: You may request access to, or correction of, your personal information.

  • Request Deletion: You may ask us to delete your personal data, subject to any legal or contractual obligations to retain it.

  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To make a request, please email us at hello@maderawoodworking.com.

6. Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Understand user behavior and traffic patterns

  • Personalize content and ads (if applicable)

You can manage cookie settings through your browser. Disabling cookies may affect some features of the Site.

7. Third-Party Links

Our website may contain links to third-party websites. Madera is not responsible for the privacy or security practices of those external sites. Please review their privacy policies before submitting any personal data.

8. Children’s Privacy

Our website and services are not directed at, or intended for, children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have collected such data, please contact us to request deletion.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted with a revised “Effective Date.” Continued use of the Site after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Madera Furniture Company
2210 Court A

Tacoma, WA 98402

hello@maderawoodworking.com

(253) 572-1218